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WFH Customer Service Rep (Phoenix, AZ Area Only)

Phoenix, AZ

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Description

Pay Rate: $15/hour

Pay Rate: $15.50/hour (bilingual Spanish)

Additional Compensation:

  • $500 Bonus after completing 90 days
  • $50/month internet allowance
  • Company pays most of employee medical insurance
  • Company pays for life insurance and long-term disability
  • 401k is available
  • Weekly bonuses paid after training 

Training Length: Five (5) weeks

Training Schedule ONLY: 9am-5pm, with a 1-hour lunch, Monday through Friday

Training Details: Two (2) weeks classroom and then three (3) weeks of taking calls with assistance

Training Location: On-site in Phoenix

Post- Training: Work from Home! Any day, 8-hour daily shifts between 5 a.m. and 9 p.m./40 hours a week

Job Description:

  • Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
  • Follow up with customers to resolve their concerns
  • Meet booking conversion, quality and productivity requirements for inbound calls
  • Work accurately with close attention to detail

Job Requirements

  • Must live near Phoenix, AZ and be able to train on location
  • Must have open availability any day between 5 a.m. and 9 p.m.
  • Must be able to type 40 + WPM 
  • HSD or GED Required
  • 2 years + of customer service experience
  • Exceptional phone and communication skills, good with people
  • Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
  • Great attitude and dependable 
  • High Speed plug-in home internet 

For IMMEDIATE consideration, please email lauren.robinson@remx.com, subject CSR Phoenix 

URGENTLY HIRING!

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