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Customer Service Representative (WFH w/in 100 miles of Louisville)

Louisville, KY

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Description

RemX is seeking Customer Service Representatives to work from home within 100 miles of Louisville, KY. We are looking for skilled call center representatives with at least 6 months of call center! This will be primarily working from home, but some positions require you to go onsite up to 4 days a week. Vaccination will be required for employment. 

RemX is seeking experienced Customer Service Representatives for a medical call center.  The position would be working from home or onsite in the Louisville, KY area

This a contract to  permanent position with a Fortune 500 Medical Company. We are looking for people to fill 8 hour shifts Monday - Friday between 8 am-8 pm. 

Pay rate is $15.00 an hour.

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and a place to grow your career.

Job Responsibilities include:

  • Answering inbound calls and making outbound calls.
  • Working on-site as needed
  • Providing good customer service and empathy.
  • Using computer skills for data entry.
  • Ability to multi-task.
  • Gathering and reviewing patient billing and medical information.
  • Gaining authorizations for services and products.
  • Handling coordination of benefits to ensure claims are reimbursable.
  • Operating according to the guidelines of the Federal Health Care Program.
  • Working with carriers to ensure coverage of medication on behalf of the patient.
  • Be able to work in a team environment and/or independently.
  • Be able to work from home or Louisville office depending on the needs of the company.

Let's get you a job you can grow in! 

RemX The Workforce Experts

About RemX The Workforce Experts:

RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally p protected

 

Job Requirements

Requirements:

  • Must live in Louisville, KY or  within 100 miles of Louisville, KY.
  • Must be vaccinated or in the process of being vaccinated
  • High School diploma or GED
  • at least 6 months call center experience
  • Healthcare experience is a plus
  • Ability to type 35 wpm
  • Ability to multi-task
  • Ability to use dual monitors. 
  • Computer skills, with knowledge of Outlook and Excel
  • Good work attitude and willingness to help others. 
  • Ability to be empathetic to the needs of the customer.
  • Background screening.
  • Be able to work independently and in a team environment
  • Must be willing to go back to the office in Louisville, KY if asked. 

**Equipment will be provided, must be able to come to Louisville to pick up your equipment. 

For immediate consideration, please send an e-mail with your resume to:

Shaina.Geron@remx.com 

 

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