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Referral Coordinator, Phoenix, AZ (85053)

Phoenix, AZ

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Exciting opportunity for a REFERRAL COORDINATOR position that is available for immediate consideration with a highly renowned and reputable medical group in the valley! This opportunity will be onsite.

Duties of the Referral Coordinator include:

  • Managing incoming calls or incoming post services claims work.
  • Obtains and inputs pre-authorization insurance and demographic information into the appropriate medical/scheduling system. Verifies patient benefits and eligibility prior to completing referral
  • Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient pre-certification, prior authorization, and post service requests.
  • Responsible for the identification and data entry of referral requests into the system in accordance with the plan certificate.
  • Responds to telephone and written inquiries from clients, providers and in-house departments.
  • Conducts clinical screening process.
  • Checks benefits for facility-based treatment.
  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Desirable if you have experience in:

  • Payment posting in a large healthcare practice, 2 years.
  • Associates’ degree or advanced education specific to accounting.

Job Requirements

Essential Requirements:

  • HSD or GED Required
  • Customer Service Exp., 1 year
  • Medical Office Experience, 1 year
  • Referral Processing is a plus
  • Rheumatology experience is a plus
  • NextGen software knowledge strongly preferred

 **Our client has a Covid-19 vaccine mandate.  Candidates who are interested in applying will be asked to show proof upon selection to the role**

As a Referral Coordinator you will receive:

  • Weekly pay with available benefits
  • 4 day work weeks!   Monday - Thursday from 7am - 6pm.  Always off on Friday, always a 3 day weekend!

This is a temp to permanent position.  Any candidates considered for this role will interview onsite with hiring leaders.  If you have the skills and experience to be a successful Referral Coordinator and have a drive and passion to be part of one of the top medical groups in the valley, please apply and also email your resume to for immediate consideration!  In your email, reference JOB ID: Referral Coordinator

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