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Part-Time Customer Service Representative

Miami, FL

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RemX is proud to represent High-end customer seeking for a Top-notch Part Time Customer Service Representative with experience dealing with high-end Clientele over the phone and via email. This role will work with multiple managers in the warehouse to ensure customer service inquiries and client letters are handled in a timely manner and accurately. 

Customer Service Representative responsibilities include"

  • Managing of 6-8 Customer Service Email inboxes. This includes checking all inboxes daily for customer questions or concerns, responding to every message within 24 business hours, and communicating updates as available.
  • Responding to all customer service inquiries within 24 business hours
  • Inputting of replacement/exchange orders into order entry system
  • Following up with warehouse team as necessary to ensure replacements and/or exchanges are sent within 7 business days
  • Creation of client letters, printing client letters and adding to their respective complete location, and special projects as needed.
  • Consistent communication on status of replacement/exchange with recipients
  • Must be a self-starter and be able/willing to go above and beyond their “job description” to get things done

Part-time 20-25 hours per week 

Job Requirements

Skills Required

  • Knowledge of Microsoft Office Suite - Microsoft Word, Excel, PowerPoint, etc.
  • Knowledge of Photoshop or Illustrator is preferred
  • Knowledge of Canva is preferred
  • Self-starter and proactive
  • Strong writing skills
  • Ability to handle multiple tasks simultaneously


We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

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