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Bilingual Customer Service

Miami, FL

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Description

RemX is proud to partner with reputable organization in Doral, is seeking for experienced Customer Service Representative to join a team of sharp, energetic and competitive professionals!

Customer Service Representative responsibilities include:

  • Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
  • Handling emails and customer complaints and concerns in a professional manner.
  • Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
  • Processing changes or cancellations to delivery orders.
  • Assist in monitoring progress of delivery routes throughout the U.S.
  • Completing forms and determining necessary changes for service requested.
  • Other duties may be assigned to meet business needed
  • Data entry and filing paper work
  • Able to attend to client phone calls, online orders, process purchase orders, check inventory and process payments.
  • Must be articulate, professional, able to work well under pressure.
  • Bilingual English/Spanish required

Monday-Friday 8:00AM-5:00PM

Job Requirements

 Key Competencies for Customer Service Representative:

  • Great interpersonal skills
  • Excellent communication skills
  • Excellent customer service orientation
  • Great attention to detail and accuracy
  • Problem analysis and problem-solving
  • Adaptability, initiative and high stress tolerance
  • Must be bilingual (English/Spanish)

MUST BE IMMEDIATELY AVAILABLE FOR INTERVIEW

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

Apply Now