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Customer Support (Sales Coordinator)

Foothill Ranch, CA

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Description

A Global auto parts manufacturer is in need of a Customer Service/Sales Coordinator, located in Foothill Ranch. This is a temporary to hire position.  Offering $20-$23/hr.

 Customer Service Rep/Sales Coordinator duties:

    • Process orders from customers for full container loads and warehouse releases
    • Assist Sales Managers for inquiries on pricing, inventory, availability, and other client related requests.
    • Maintains data entry requirements by following SAP techniques and procedures
    • Receive and process orders in SAP all the way to invoicing, establishing entry priorities
    • Provide general data entry support across the team
    • Perform related tasks like filing
    • Manages day-to-day client communications and relationships.
    • Coordinate with warehouse and quality control departments to process orders.
    • Process defective order claims, returns, and credits.
    • Assigns goals to be met at specific time intervals.
    • Ensures that clients know how to use the products and services and provides assistance if needed

Job Requirements

 Sales Coordinator/CSR Requirements:

  • 1-2 years Customer Service Rep/Sales Coordinator in office order processing
  • Ability to type at least 40 WPM
  • Proficient in Excel, Microsoft Office, Outlook
  • SAP and ERP preferred
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