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Director of National Field Service – Scientific, Laboratory, Medical Device

Buffalo, NY

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  • $175k - $200k, bonus, full benefits, relocation assistance
  • ** Leadership opportunity to continue to build a national service team in your vision! **
  • Take the service function national for a rapidly expanding medical device and scientific instruments service organization in this newly created position
  • 45+ year old company that continues their growth by offering a high level of technical skills, customer service, professionalism, and delivery
  • Located in Central New Jersey – please be within 1-2 hours - Relocation Assistance Available


Please note:

  • This position is located in Central New Jersey and would need to be in the office frequently
  • Relocation assistance provided for the position
  • Must have experience with multiple product lines of medical device and scientific instruments


The Company

  • A national service and support organization, rapidly expanding
  • Financially stable and in a strong growth mode; in business for 45+ years
  • Employee focused with strong work/life balance culture


The position

  • Excellent compensation: $175k - $200k, bonus, full benefits, relocation assistance
  • Lead a national team of 45+ that includes Field Service Managers and Field Service Engineers
  • Newly created position that will allow you to build the team in your vision using and enhancing current systems
  • Plan and direct the workflow for all support groups to resolve customer’s issues that includes remote and on-site technical support



  • 5+ years managing a national service organization for multiple product lines in the medical device and scientific instruments industry
  • Knowledge of Operations Management and scaling national service functions
  • 25% travel to locations for training, support, and ongoing growth
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