Job Posting

Position: Customer Service Representative/Technical Support Agent

Location: In office: North Phoenix *and surrounding cities only*

Pay: $20/hr. + 4,500 sign on bonus FULL benefits (Medical, Dental, Vision) 

Career path built in, first increase is at 9 months and is typically 4-8%

Training: Monday-Friday 8am-5pm

Four (4) weeks classroom + two (2) weeks nesting

Shift: Monday- Friday No Weekends! Must be available to work an 8hr. shift between 8am-6pm

Position Details:

Combination of customer service & tech support.

You will be assigned your clients(after training) and will take inbound calls to assist them with "how to" scenarios.

These scenarios could be anywhere from as simple as, a password change to as complicated as, how to extract data & create a custom report or how to fix entries in the system that are incorrect.

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

•  background check
• Must have HS Diploma/GED or higher level of education  

Requirements:

• Must complete an application at www.remx.com 
• Must have previous experience in a Call Center
• IT or Technology centered experience preferred 
• Must have excellent interpersonal communication skills
• Must have exceptional communication and phone etiquette
• Must be able to pass and undergo a 7 year
  
  

  For Immediate Consideration Email your resume, Phone number, and available times to talk to Nicholas.Varela@remx.com.
  

  (Mention the PC Arizona role)