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Weekly Bonuses - HVAC/Plumbing Call Center

Phoenix, AZ

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Description

Calling all Customer Service experts! Our client wants you on their team! Bonuses, Profit Sharing, Competitive Benefits!

This role is interviewing and training ON-SITE AND IN-PERSON in the Phoenix area

 

Training Length: 5 weeks

Training Schedule: 9am - 5pm Monday through Friday (1 hour for lunch)

Work Schedule: 1st and 2nd shifts will be offered

Job Description:

  • Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
  • Communicate empathetically with our customers addressing their needs
  • Follow up with customers to resolve their concerns
  • Meet booking conversion, quality and productivity requirements for inbound calls
  • Work accurately with close attention to detail

Pay: $15/hr ($15.50/hr bilingual Spanish)

Job Requirements

  • Resident of the Phoenix Metro Area
  • 40 WPM 
  • HSD or GED
  • 1 year CSR experience
  • Exceptional phone and communication skills, good with people
  • Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
  • Great attitude

 

For immediate consideration, please review your resume for accuracy and send as an attachment to robert.dale@remx.com with subject line On Site Interview

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