Job Posting

Calling all Customer Service experts! Our client wants you on their team! Bonuses, Profit Sharing, Competitive Benefits!

This role is interviewing and training ON-SITE AND IN-PERSON in the Phoenix area

Training Length: 5 weeks

Training Schedule: 9am - 5pm Monday through Friday (1 hour for lunch)

Work Schedule: 1st and 2nd shifts will be offered

Job Description:

• Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
• Communicate empathetically with our customers addressing their needs
• Follow up with customers to resolve their concerns
• Meet booking conversion, quality and productivity requirements for inbound calls
• Work accurately with close attention to detail

Pay: $15/hr ($15.50/hr bilingual Spanish)

• Resident of the Phoenix Metro Area
• 40 WPM 
• HSD or GED
• 1 year CSR experience
• Exceptional phone and communication skills, good with people
• Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
• Great attitude

For immediate consideration, please review your resume for accuracy and send as an attachment to robert.dale@remx.com with subject line On Site Interview