Direct hire, not a temp job or contract.   Mesa AZ , working in the office. 

Quality and Continuous Improvement Coordinator will report to the National Quality Manager.

Steadily growing and successful company in high tech manufacturing industry. 

Physically Work in the Mesa Office . Business Hours 7:30 am - 5:30 pm. Pay is DOE  $55- 75K range.   Its a good company for someone who knows how to tackle their job, while also looking for ways to get involved in more aspects of the  business and grow their career. 

RESPONSIBILITIES OVERVIEW: 

• Implement, audit, and promote continuous improvement of all business activities, processes, and the quality management systems throughout every dept of the company. 
• Valuate production processes for compliance with quality requirements
• Use measurement, analysis and evaluation methods to accurately identify and document process improvement projects and results
• Assist in development of audit plans, audit schedules
• Participate in QUALITY AUDITS
• Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement
• Assist audit team in developing audit reports; present audit reports to top management, as needed
• Assist with follow-up audits, as required
• May be required to develop internal auditing/testing parameters
• Coordinate Corrective Actions programs (facilitate meetings, complete documentation, ensure actions are completed and effective)
• Coordinate supplier scorecard program

The company culture is continuous improvement, friendly & helpful internally, where everyone contributes to the goals and deadlines in an industry that is constantly changing with demanding high-profile customers.

**This position is On Site**

Long term Temp- 9-12 months with possibility of hire

$20-$23/hr

Training & Post Training Schedule: 7am-3:3pm 0r 7:30am-4pm (30 minute lunch)

Description:

Development of contractor network through recruitment, vetting, and on-boarding of contractors.  This onboarding is applicable for both one-off open jobs, and large planned capital projects, nationally.  Responsible for maintaining the overall interactive relationship with contractors. 

Hiring a full time PC Technician  $20/hr to $22/hr for the Mesa location  (Alma School and Southern) 

Entry level is OK, if you have your CompTIA A+ IT certification

There is definitely room to grow in the company.   

Responsibilities:

• The company has about 60 employees and they work partly in the office and partly at home. 
• You would be their IT Support
• Basic set up of equipment,
• Tracking equipment,
• Re-imaging equip,
• Testing equipment before it is deployed to new employees 
• Trouble shooting basic questions for end users (like - I can’t find printer).  
• Helping them when they are in the office, and when they are working at home and call in for support.

The best candidate: 

• Be able to work in the office M-F  business hours are 7am- 6pm  (you will get an 8 hr shift) 
• Basic support and troubleshooting skills.
• Very friendly demeanor and customer service approach 
• Able to lift up to 30 lbs, get under desks as needed
• Good multitaskers with attention to detail.
• certs:  Comp TIA Certification such as : A+, Server +Network+, MTA or similar

I will call you when I get your qualified resume . 

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps with HEALTH CARE background and INSURANCE VERIFICATION background!!

 ALL equipment will be provided!!!! AND you will be PAID weekly!!!!

Must be flexible to work an 8hr shift between 5AM-7PM Monday-Friday. WEEKLY pay and FULL benefits!!!!

Job Duties include:

• “First Contact” Provide a great first impression on behalf of our client.
• Communicate w/ patients, providers & insurance payers via telephone & email.
• Verify Patient’s Insurance Coverage.
• Receive inbound and outbound calls from Patients and Insurance Carriers.
• Pay: $17/hr.
• Local Phoenix and Surrounding Area Applicants Only

*Remote* WORK FROM HOME Customer Service Representative/CSR Position! ALL EQUIPMENT PROVIDED! WEEKLY PAY!

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps. This is work from home. ALL equipment will be provided AND you will be PAID weekly.

Must be flexible to work an 8hr shift between 5AM-9PM Monday-Friday and maybe Saturday's. WEEKLY pay and FULL benefits!!!!

Job Duties include:

• “First Contact” Provide a great first impression on behalf of our client.
• Communicante w/ patients, providers & insurance payers via telephone & email.
• Pay: $15-16/hr.
• Local Phoenix and Surrounding Area Applicants Only

**This position is on site in Scottsdale**

Job Description:

This position provides support pertaining to the operating functions of the area, department, or region. May include some or all of the below essential functions. Performs duties in a timely and accurate fashion working under close supervision of assigned manager. Meets all agreed upon schedules and deadlines.

Responsibilities: 

• File, locate, pull and classify a variety of different materials. Pulls files for audits upon request. Process file purges per retention guidelines.
• Utilize PC to enter and verify data necessary to complete transactions. Search, update, assign, interpret select and/or code items to be entered or extracted from a database.
• Assemble and arrange policies, documents, manuals, presentations, and/or printed materials.
• Produce various forms, reports, and correspondence. Proofreads to ensure a quality product. Identifies errors and omissions in materials and expedites resolution.
• Receive, open and distribute mail, faxes, and packages. Operate postage and other mail room equipment and may track certified mailings.
• May prepare legal notices ensuring information is accurate and all appropriate documents are attached.
• May process and log premiums and checks. Reconciles accounts and secures checks according to company policy.
• May receive and greet visitors and perform other general administrative duties including answering the phone, retrieving voices mails, scheduling meetings, arranging calendars, making copies, etc.
• Performs other clerical/administrative duties in support of department or function assigned.

Supervisor, High Volume Call Center

**THIS POSITION IS ON-SITE!!!**

Pay Range: $60,000 -$70,000 (annually) 

Training & Work Location: On-site, Albuquerque, MN 87107

Benefits go into effective first day of the following month

• Supervises and schedules staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Establishes and maintains a positive, professional relationship with clients. Fosters a cohesive relationship between Sales and Operations to maintain a unified approach to client service.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance. May act independently of the Manager.
• Supervises training of personnel; recommends, implements, and monitors on-the-job training and education to further professional advancement of assigned personnel.

Do you have experience with high-volume calls or in the banking industry?

We are looking for you! Apply today! We are urgently hiring.

About the position:

• Receive calls to process loan payments
• Provide excellent customer service
• Some data entry
• Banking responsibilities will grow over time

Schedule: Staff hours 8:00 am - 5:30 pm MST, Mon - Fri

Location: Littleton, CO 80122

Do you have excellent communication skills and a desire for career growth? Do you have previous call center experience?

We are looking for you! Apply today! We are urgently hiring.

About the position:

• Receive calls to process loan payments
• Provide excellent customer service
• Some data entry
• Banking responsibilities will grow over time

Schedule: Staff hours 8:30 am - 5:30 pm MST, Mon - Fri

Location: Littleton, CO 80122

Onsite Customer Service Rep

8am-5pm M-F -  Littleton, CO - Sign in Bonus!

Interested please send resume to viviana.meza@remx.com for immediate consideration.

Non Profit Credit Union is looking for  Customer Service Rep, this position will be managing calls to help customers along in the process of loan payment. Data entry and additional projects when needed.

• Training Length: 1-3 days, Will be a ongoing learning at the job.
• Location: Littleton, CO  80122
• Schedule:8am-5pm MST M-F!
• Dress Code: Casual

**This Positions is ON SITE**

Job Description:

Looking for a strong phone candidate that will last. Won’t be doing the full range of the job duties right away; will eventually trained on the processes though. Start by managing calls for people who are calling in to pay a loan payment. Associates don't process the payment, the position is to help the customer along in the process.

Temp to Hire

Pay Rate: $19/hr

Schedules: 8am-5pm MST M-F!

**Great Opportunity**

Job Overview:

• Provide telephone/email/chat assistance to homeowners and contractors.
  Manage inbound/outbound calls from homeowners and contractors regarding an HVAC issue, repair, replacement, scheduling the contractor based on the area/geography.
  Making outbound calls or outbound emails to verify and confirm everything.

Temp to hire

Pay Rate: $21-23/hour

Training & Post Training Schedule: 7:30am-4pm/8am-4:30pm/8:30am-5pm

Client Service Representative

ONSITE North Phoenix, AZ

$20/hour & Sign On Bonus of $4,500 

*** No Vaccine Required! ***

Work Location: On-site, North Phoenix, Arizona 85053

Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

If interested please complete an application then email your resume directly to:

Katie.Lund@Remx.Com

(Mention this position)

Operating Support - Hybrid remote and office - $18/hr

For immediate consideration please send resume to viviana.meza@remx.com  (title: Operating Support - Scottsdale)

Type of Hire: Temp to hire within 3-4 months  

Start Date: Tuesday, 5/31

Training & Post-Training Location: Hybrid, 2 days at home and 3 days onsite at Scottsdale, AZ 85250

Training & Post-Training schedule: 8am-4:30pm, Monday through Friday (30 minute lunch)  

Training Length: Two days. 

Brief Job Summary:

The work is clerical/administrative, very heavy on data entry and electronic filing.

This position provides support pertaining to the operating functions of the area, department, or region.

Responsibilities: 

• File, locate, pull and classify a variety of different materials. Pulls files for audits upon request. Process file purges per retention guidelines.
• Utilize PC to enter and verify data necessary to complete transactions. Search, update, assign, interpret select and/or code items to be entered or extracted from a database.
• Assemble and arrange policies, documents, manuals, presentations, and/or printed materials.
• Produce various forms, reports, and correspondence. Proofreads to ensure a quality product. Identifies errors and omissions in materials and expedites resolution.
• Receive, open and distribute mail, faxes, and packages. Operate postage and other mail room equipment and may track certified mailings.
• May prepare legal notices ensuring information is accurate and all appropriate documents are attached.
• May process and log premiums and checks. Reconciles accounts and secures checks according to company policy.
• May receive and greet visitors and perform other general administrative duties including answering the phone, retrieving voices mails, scheduling meetings, arranging calendars, making copies, etc.

Large Payroll company in need of Customer service Representatives

Overview:

• $20+ hourly depending on skill set and level
• Training Schedule 8am-5pm Monday-Friday
• Operation hours Monday-Friday 8am-6pm

• Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

Details:

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

Client Service Representative

ONSITE North Phoenix, AZ

$20/hour  

Sign On Bonus: $4,500 = $2,000 is paid out after 60 days, $2,500 is paid out at 9 months

*** No Vaccine Required! ***

Work Location: On-site, North Phoenix, Arizona

Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

If interested please complete an application then email your resume directly to:

Katie.Lund@Remx.Com

(Mention this position)

Client Service Representative, Albuquerque, NM 87107

$18/hour  

Sign On Bonus: $4,500 = $2,000 is paid out after 60 days, $2,500 is paid out at 9 months

Work Location: On-site, Albuquerque, NM 87107

Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

If interested please complete an application then email your resume directly to:

Katie.Lund@Remx.Com

(Mention this position)

**This position is ON-SITE**

Pay Range: $28-$30/hour

Type of Hire: Temp to hire

• Sun-Thur/1:00P-9:00P
• Fri-Mon/10:00A-8:00P (This is the only shift with 4 days)
• They are open from 6am-midnight so they need to be flexible to cover other shifts as needed within those hours

Job description:

• Provide generalist support to the facility in all areas of Human Resources
• Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting
• Assist HR leadership in administration procedures and policies through the Distribution Center
• Provide training support to all levels of associates
• Ensure Open Door, diversity and other values related issues are resolved effectively
• Work alongside the HR Department Management team to conduct interventions, fact-findings and resolves conflicts as they arise
• Conduct new hire orientations as needed
• Participate and execute on special projects as assigned

Do you have 6 months + of call center experience?

Would you love to work Monday through Friday for a growing national company?

Apply today!

BRIEF JOB DESCRIPTION

• $4,500 SIGN ON BONUS
• FULL BENEFITS
• ONSITE IN ALBUQUERQUE, NM
• MON - FRI 8 - 5 OR 9 - 6
• INBOUND CALL CENTER
• FRIENDLY CUSTOMER SERVICE

Do you have 6 months + of call center experience?

Would you love to work Monday through Friday for a growing national company?

Apply today!

BRIEF JOB DESCRIPTION

• $4,500 SIGN ON BONUS
• FULL BENEFITS
• ONSITE IN PHOENIX, AZ
• MON - FRI 8 - 5 OR 9 - 6
• INBOUND CALL CENTER
• FRIENDLY CUSTOMER SERVICE

Are you an experienced customer service provider?

Apply today to join a growing national company!

BRIEF JOB DESCRIPTION

• Pay is $16.50 an hour
• Onsite in Lenexa, KS
• Manage inbound calls
• Provide quality customer care
• Work in a production/medical environment

Are you an experienced PC Tech?

Are you looking for an exciting opportunity with an excellent company?

Consider applying today!

JOB DETAILS:

• Long Term Contract 6 - 9 months
• Full Time Hours
• Hours assigned Mon - Fri between 6 a.m. - 4:30 p.m.

Responsibilities:

• Downloading software to PCs
• assist in building, configuring, deployment, imaging, shipping, receiving, and inventory management.

Are you experienced in human resources?

Are you looking for your next exciting career opportunity?

Apply today!

Title: Bilingual HR Assistant

Pay Rate: $20-$25/hour

Location: On-site, Saint James, MN 56081

Hours: 9 a.m. to 5 p.m. Monday to Friday, some Saturdays (40 hours weekly + some overtime)

BRIEF JOB DESCRIPTION:

• Completing offer paperwork with candidates.
• Scheduling pre-employment drug tests with the local clinics.
• Contacting candidates to schedule their new hire start date.
• Creating new hire orientation packets for full time and temporary orientation sessions.
• Assisting with new hire orientation set up and assisting with interpretation of new hire orientation sessions.
• Day to day interpretation with onsite HR personnel and employees/candidates.

Are you experienced in human resources?

Are you looking for your next exciting career opportunity?

Apply today!

Title: Bilingual HR Assistant

Pay Rate: $20-$25/hour

Location: On-site, Saint James, MN 56081

Hours: 9 a.m. to 5 p.m. Monday to Friday

BRIEF JOB DESCRIPTION:

• Completing offer paperwork with candidates.
• Scheduling pre-employment drug tests with the local clinics.
• Contacting candidates to schedule their new hire start date.
• Creating new hire orientation packets 
• Assisting with new hire orientation set up

Training & Post-Training Location: On-Site in Scottsdale

Job Description:

Our travel consultants fulfill the travel and vacation dreams of our members every day, by helping them use their incredible member benefits like free hotel stays and airline tickets, and greatly discounted cruise packages

• Highly qualified leads (past cruisers, active inquires, interested members
• No Cold Calling
• Sell cruise, tour and vacation product offerings
• Become a tourism and travel expert to assist members in finding the vacations that are best for them
• Utilize consultative selling techniques
• Make outbound calls
• Meet monthly individual sales goals
• Assist members with understanding program benefits and consult them on product inquiries
• Manage member information confidentially and accurately to ensure transactions are processed correctly
• Collaborate with team members to meet monthly goals
• Display Personality, Drive, Energy, Passion that comes through the phone

Compensation:

Base + Commission

Training Length: 6 weeks

Training Schedule: 9:30am-6pm, Monday through Friday

Post-Training Schedules: 

• 7am-4pm, Monday through Friday
• 7am-4pm, Tuesday through Saturday
• 9am-6pm, Monday through Friday
• 9am-6pm, Tuesday through Saturday

**This position is On-Site in Phoenix**

Long term contract, 6-9 months

• $30-$35/Hour

Schedule:

• Currently hours of operation are 7am-4:30pm (AZ Time), Monday through Friday
• In March that will shift due to Daylights Savings to 6am-3:30pm (AZ Time), Monday through Friday

Description:

• Management/Oversight of the equipment being prepared and shipped
• Downloading software to the PCs
• PC Technicians to assist in the building, configuring, deployment, imaging, shipping receiving and inventory management. 

Work with one of the top companies that provide human resource, payroll, and benefit outsourcing services for small- to medium-sized businesses. 

Direct Hire!!!

**Work location is on-site**

$20/hr

Inbound Customer Service Rep:

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

Work with one of the top companies that provide human resource, payroll, and benefit outsourcing services for small- to medium-sized businesses. 

Direct Hire!!!

**Work location is on-site**

$18/hr 

Inbound Customer Service Rep:

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

Direct Hire!!!

**Work location is on-site**

$24/hr

The schedule will be Monday-Friday, an 8-hour shift between 8am-6pm

Service Center Support:

Combination of customer service & tech support.

• Password resets or how to tax a large amount of money
• Complex data extract & create a custom report, fix entries in the system that are incorrect.
• Teach and instruct clients how to, so they can be self-sufficient

Direct Hire!!!

**Work location is on-site**

$60,000-70,000 Annually

Job Description:

• Supervises and schedules staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Provides technical expertise on multiple product lines to resolve client concerns and policy or procedural issues. Collaborates with Regional and Corporate personnel to identify and resolve system problems.
• Establishes and maintains a positive, professional relationship with clients. Fosters a cohesive relationship between Sales and Operations to maintain a unified approach to client service.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance. May act independently of Manager.
• Supervises training of personnel; recommends, implements, and monitors on-the-job training and education to further professional advancement of assigned personnel.
• Maintains knowledge of changes in laws and policies and procedures to further personal professional development. Reviews and recommends system changes to maintain the integrity of the payroll system.
• Acts as the focal point for recruiting activities related to sourcing, interviewing, and hiring to ensure that the best possible talent is hired.
• Assists Manager with development of operating budgets, particularly with personnel requirements, to ensure that staff levels are within corporate metrics.
• Resolve client issues and review product suite as needed to insure the highest levels of client retention. Assists Manager, to meet revenue and retention goals.
• Plans, coordinates, and organizes quarter- and year-end processes to provide accurate and timely tax documents to clients.
• Monitors data integrity and Specialist workload to ensure an accurate payroll product for the client.
• Acts in place of the Manager, in his/her absence to ensure continuity of operations and to further develop his/her management skills.

Direct Hire!!!

**Work location is on-site**

$60,000-70,000 Annually

Job Description:

• Assists the Manager, with development of goals and improvement strategies to achieve operational objectives.
• Supervises and schedules staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Provides technical expertise on multiple product lines to resolve client concerns and policy or procedural issues. Collaborates with Regional and Corporate personnel to identify and resolve system problems.
• Establishes and maintains a positive, professional relationship with clients. Fosters a cohesive relationship between Sales and Operations to maintain a unified approach to client service.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance. May act independently of Manager, MPSC.
• Supervises training of personnel; recommends, implements, and monitors on-the-job training and education to further professional advancement of assigned personnel.
• Maintains knowledge of changes in laws and policies and procedures to further personal professional development. Reviews and recommends system changes to maintain the integrity of the payroll system.
• Acts as the focal point for recruiting activities related to sourcing, interviewing, and hiring to ensure that the best possible talent is hired.
• Assists Manager, MPSC with development of operating budgets, particularly with personnel requirements, to ensure that staff levels are within corporate metrics.
• Resolve client issues and review product suite as needed to insure the highest levels of client retention. Assists Manager, to meet revenue and retention goals.
• Plans, coordinates, and organizes quarter- and year-end processes to provide accurate and timely tax documents to clients.
• Monitors data integrity and Specialist workload to ensure an accurate payroll product for the client.
• Acts in place of the Manager,  in his/her absence to ensure continuity of operations and to further develop his/her management skills.

My Payroll and Benefits Services Provider client is looking to add driven, proactive, and outgoing employees to their Customer Service Representative team!

Don't miss out on your chance to work with a company that puts their employees first! 

Position: Customer Service Representative

Location: In office: Phoenix, Az *and surrounding cities only*

Pay: $20/hr. + 4,500 sign on bonus FULL benefits (Medical, Dental, Vision)

Training: Four (4) weeks classroom + two (2) weeks nesting Monday through Friday 8am-5pm

Shift: Monday- Friday Must be available to work an 8hr. shift between 8am-6pm

Start Dates: Start dates are every Friday once the background clears

Position Details:

• Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

Additional Info:

• Career path built in, first increase is at 9 months and is typically 4-8%
• End of year is the busiest season due to W2 and typical payroll end of year functions
• Dress code is business casual
• Benefits go into effective first day of the following month
•            Example: Start date is 10/25 then benefits begin 11/1

My Payroll and Benefits Services Provider client is looking to add driven, proactive, and outgoing employees to their Customer Service Representative team!

Don't miss out on your chance to work with a company that puts their employees first! 

Position: Customer Service Representative

Location: In office: Albuquerque NM *and surrounding cities only*

Pay: $18/hr. + 4,500 sign on bonus  FULL benefits (Medical, Dental, Vision)

Training: Four (4) weeks classroom + two (2) weeks nesting Monday through Friday 8am-5pm

Shift: Monday- Friday Must be available to work an 8hr. shift between 8am-6pm

Start Dates: Start dates are every Friday once the background clears

Position Details:

• Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

Additional Info:

• Career path built in, first increase is at 9 months and is typically 4-8%
• End of year is the busiest season due to W2 and typical payroll end of year functions
• Dress code is business casual
• Benefits go into effective first day of the following month
•            Example: Start date is 10/25 then benefits begin 11/1

Do you have recent call center management experience?

Our payroll services client is looking for detail oriented and hard working call center supervisors to join their team managing 8-15 CSRs!

Come be a part of this amazing opportunity!!

Position: Call Center Supervisor

Location: On-site  *Albuquerque, NM and surrounding cities

Pay: 60-70K Annually (depending on exp.) & full benefits (Medical, Dental, Vision) 

Start: Start dates are every Friday (Once background clears) until roles are fulfilled 

Shift: Must have open availability (Client will provide this information given you're selected for an interview with their management team) 

Position Details:

• Manage a team of 8-15 call center agents
• Responsible for things like coaching, training, taking escalated calls, handling schedules and changes, etc.

Do you have recent call center management experience?

Our payroll services client is looking for detail oriented and hard working call center supervisors to join their team managing 8-15 CSRs!

Come be a part of this amazing opportunity!!

Position: Call Center Supervisor

Location: On-site in Northern Phoenix near the I-17 and Bell Road *Phoenix, AZ and surrounding cities

Pay: 60-75K Annually (depending on exp.) & full benefits (Medical, Dental, Vision) 

Start: Start dates are every Friday (Once background clears) until roles are fulfilled 

Shift: Must have open availability (Client will provide this information given you're selected for an interview with their management team) 

Position Details:

• Manage a team of 8-15 call center agents
• Responsible for things like coaching, training, taking escalated calls, handling schedules and changes, etc.

REMOTE CSR - $21   - No weekends! -Consumer Banking experience!

PHOENIX LOCALS ONLY!

A larger Bank based on S. Phoenix is looking for Customer Care Rep for the Consumer Call Center.  

Must send email with resume to be considered to viviana.meza@remx.com (title: Remote Bank CSR)

Type of Hire: Temp to hire  

Type of Hire: Long term temp to hire, 6-9 months

Post- Training Schedule:  They will be assigned a scheduled between 6am-6pm (daylight savings) and 5am-5pm (when no dalight saving times)

Location: Virtual – Currently WFH  

Training Length:  Three weeks virtual

Training Schedule: 8am-4:30pm, Monday through Friday

Job Description:

We are the Consumer Call Center.  We answer all questions related to Consumer Banking, from technology, website,  to balances, transactions.

High volume of inbound calls

Payroll Specialist  - Onsite  –  Olathe, Kansas - $22-30/hour – 6 months temp to hire

Employment Type: Temp at least 6 months (potentially temp to hire)

Facility Address:   Olathe, Kansas, 66061

Training & Post Training Schedule: 8am-5pm Mon-Fri (1 hour lunch)

Salary: $22-30/hour depends on experience

 American multinational corporation involved in marketing and distributing food products, equipment and supplies for the foodservice and hospitality industries, is looking for a reliable  Payroll Specialist

 Job Summary:

• Responsible for ensuring employees are paid accurately and timely with correct withholding and deductions.
• Calculating overtime, shift payments, sales commissions, and bonuses
• Accounting, distributing and preparing taxes and deductions.
• Maintaining payroll records
• Preparing reports for management or to meet legislative obligations
• Ensuring payments comply with collective bargaining agreements, legislation, or other regulatory instruments
• Preparing and distributing pay information to employees
• Answering questions from employees and supervisors regarding payroll matters
• Administer timekeeping program, including technical support and problem solving and manager/associate training/support
• Work closely with HR to calculate and submit deducts for benefits, dues, garnishments, etc.
• Assist in the administration of the Company's Paid Time Off policies
• Roll-out and administer any and all payroll compensation or incentive program
• Handle all AP (Accounts Payable) responsibilities related to compensation, benefit programs, incentive, rewards, etc.

Successful Payroll/Human Resource company looking for Customer Service Representatives.

• Amazing Bonus Incentive
• 6 weeks PAID training  
• Full Benefits offered
• Deliver quality service to customers via phone, email, chat
• Ability to learn and work in many applications 
• Ability to accurately input client data
• Must be able to accept 8hr shift between 8a-6p

Position: Call Center Supervisor

Location: In office: North Phoenix, AZ and surrounding cities ONLY!

Pay: $60,000 - $70,000 Annual (DOE)

Training: Monday-Friday 

Shift: Monday - Friday 

Must be available to work after hours as needed being this is a leadership role. 

Position Details:

Provides leadership and technical advice on multiple product lines in order to resolve problems. Establishes and maintains positive image with clients and the team.

• Assists the Manager as needed.
• Supervises and schedules staff.
• Provides technical expertise on multiple product lines to resolve client concerns and policy or procedural issues.
• Establishes and maintains a positive, professional relationship with clients.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance.
• Supervises training of personnel.
• Reviews and recommends system changes to maintain the integrity of the payroll system.
• Assists Manager, MPSC to meet revenue and retention goals.
• Monitors data integrity and Specialist workload to ensure an accurate payroll product for the client.
• Acts in place of the Manager, MPSC in his/her absence to ensure continuity of operations and to further develop his/her management skills.
• etc.

More will be discussed during an interview.

Call Center Manager– Direct Hire – Onsite position in Albuquerque, NM

BETWEEN 8am-6pm, Monday through Friday

 Please send resume to viviana.meza@remx.com to be considered  (title: Call Center Manager Albuquerque, NM)

Payroll and HR Solutions company  is looking for Call Center Manager to Lead and direct call center service team to achieve higher levels of client service  retention  including duties related to the management of the physical plant/building.

Job description

• Manages a team of agents who are responsible for the client’s payroll to ensure call volume and queue activity are at optimal levels and meeting client needs.
• Recruits, selects, hires and evaluates performance of employees to drive excellence in service delivery.
• Coaching employees when service falls below expected standards. Develops career development and training programs  
• Maintains or improves the call center’s quality service  by using effective inspection and monitoring tools.
• Achieves cost center goals through expense control and execution of client retention and net client gain strategies.
• Resolves and escalates to senior management activities  to mitigate negative business impacts.
• Implements continuous improvement initiatives ensure quality service and sound client relations are met.

**This position is On Site**

Call Center Manager:

Job Description:

Lead and direct all service activities, including workflow and financial management, of client service team to achieve higher levels of employee engagement and satisfaction, client service, net client gain and client retention. May be accountable for one or multiple location responsibilities. Oversight may also include site management, including duties related to the management of the physical plant/building

Responsibilities:

• Manages a team of client service employees who are responsible for the client’s payroll to ensure call volume and queue activity are at optimal levels and meeting client needs. Recruits, selects, hires, and evaluates performance of employees to drive excellence in service delivery. Counsels’ employees when service slips or falls below expected standards. Develops staff for personal and corporate advancement through career development, training programs and other available resources.

• Maintains or improves the call center’s real-time responsiveness to ensure quality service is provided to clients by using effective inspection and monitoring tools and techniques. Responds quickly when opportunities are seen to improve service levels.

•Achieves cost center goals through expense control and the promotion and execution of client retention and net client gain strategies. Assists service location leaders/managers with development of strategies that drive client net gain and improve employee engagement within the service location. Proactively identifies resolves and escalates to senior management activities such as fraud prevention, system/process vulnerabilities, data security and client and employee concerns to mitigate negative business impacts.

• Partners with Implementation Managers to ensure clients are transitioned in a positive and efficient manner.

• Develops and implements strategies and action items to increase employee engagement and satisfaction.

•Participates, leads and implements continuous improvement initiatives and provides suggestions and feedback for process improvements within the organization. Reviews, recommends, and implements changes to the workflow of the group to ensure quality service and sound client relations are met.

•Partners with business units and maintains strong working relations with critical partners to continually evaluate process inefficiencies, identify opportunities for improvement, and implement strategies to enhance the client experience. Maintains strong working relationships with critical business partners in IT, Sales, Field Operations, HRS Operations and Corporate in order to remove obstacles conflicting with client service and financial goals.

• Assists the Manager with development of goals and improvement strategies to achieve operational objectives.
• Supervises and schedules staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Establishes and maintains a positive, professional relationship with clients. Fosters a cohesive relationship between Sales and Operations to maintain a unified approach to client service.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance. May act independently of Manager.
• Supervises training of personnel; recommends, implements, and monitors on-the-job training and education to further professional advancement of assigned personnel.
• Maintains knowledge of changes in payroll laws and policies and procedures to further personal professional development. Reviews and recommends system changes to maintain the integrity of the payroll system.
• Acts as the focal point  activities related to sourcing, interviewing, and hiring to ensure that the best possible talent is hired.
• Resolve client issues and review product suite as needed to insure the highest levels of client retention. Assists Manager to meet revenue and retention goals.

**This position is on site in Phoenix**

Job Description:

• Insurance Specialist; responsible to enroll new patients in a new drug protocol, infusion therapy. 
• Intake of insurance, verify benefits, determine what the patient out of pocket is going to be.
• Responsible to assist current patients with the refill process.  
• Must be comfortable with MS Office.

• Register new patient
• Verify insurance

Training & Post-Training Schedule: 8:30am-5pm, Monday through Friday

• Assists the Manager with development of goals and improvement strategies to achieve operational objectives.
• Supervises and schedules staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Establishes and maintains a positive, professional relationship with clients. Fosters a cohesive relationship between Sales and Operations to maintain a unified approach to client service.
• Makes hiring recommendations and evaluates performance; recommends merit increases, promotion or termination, and disciplinary action to maximize employee performance. May act independently of Manager.
• Supervises training of personnel; recommends, implements, and monitors on-the-job training and education to further professional advancement of assigned personnel.
• Maintains knowledge of changes in payroll laws and policies and procedures to further personal professional development. Reviews and recommends system changes to maintain the integrity of the payroll system.
• Acts as the focal point for Service Center recruiting activities related to sourcing, interviewing, and hiring to ensure that the best possible talent is hired.
• Resolve client issues and review product suite as needed to insure the highest levels of client retention. Assists Manager to meet revenue and retention goals.

Patient Team Customer Service Rep

$16.50 - $18 depends on experience + $1 extra dollar if bilingual spanish

Must send email with resume to be considered to viviana.meza@remx.com (title: Patient team CSR Kansas)

American clinical laboratory, a Fortune 500 company that operates in 4 different countries is looking for a CSR for the Patient team.    

Employment Type: Temp to hire after 90 days

Training: On-site in Lenexa KS 66219  

Training Schedule: 7am-4pm CST Mon-Fri, 4 weeks (1 hour lunch)

Post Training Schedules: 8 hr  shift will be assigned between 7am-6pm CST Mon-Fri, 7a-4pm Sat/Sun (30 min lunch)

 1 day of the weekend availability is required

Job Responsibilities  

• Manage inbound calls assisting with lab results, appointment scheduling, general info on what to expect and how to prepare for their visit to the Lab
• Provide quality customer service during every interaction  
• Work in a production environment and meet daily, weekly, monthly metrics
• Able to empathize, de-escalate, and deliver difficult news to irate customers

Position: Customer Service Representative/Technical Support Agent

Location: In office: North Phoenix *and surrounding cities only*

Pay: $20/hr. + 4,500 sign on bonus FULL benefits (Medical, Dental, Vision) 

Career path built in, first increase is at 9 months and is typically 4-8%

Training: Monday-Friday 8am-5pm

Four (4) weeks classroom + two (2) weeks nesting

Shift: Monday- Friday No Weekends! Must be available to work an 8hr. shift between 8am-6pm

Position Details:

Combination of customer service & tech support.

You will be assigned your clients(after training) and will take inbound calls to assist them with "how to" scenarios.

These scenarios could be anywhere from as simple as, a password change to as complicated as, how to extract data & create a custom report or how to fix entries in the system that are incorrect.

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

•  background check
• Must have HS Diploma/GED or higher level of education  

Position: Customer Service Representative/Technical Support Agent

Location: In office: North Phoenix *and surrounding cities only*

Pay: $20/hr. + 4,500 sign on bonus FULL benefits (Medical, Dental, Vision) 

Career path built in, first increase is at 9 months and is typically 4-8%

Training: Monday-Friday 8am-5pm

Four (4) weeks classroom + two (2) weeks nesting

Shift: Monday- Friday No Weekends! Must be available to work an 8hr. shift between 8am-6pm

Position Details:

Combination of customer service & tech support.

You will be assigned your clients(after training) and will take inbound calls to assist them with "how to" scenarios.

These scenarios could be anywhere from as simple as, a password change to as complicated as, how to extract data & create a custom report or how to fix entries in the system that are incorrect.

• Deliver quality service to customers via phone, email, chat
• Maintain an understanding of client offering/products
• Ability to learn and work in many applications such as HRIS, SalesForce
• Ability to accurately input client data

•  background check
• Must have HS Diploma/GED or higher level of education  

Call Center Supervisor – Direct Hire – Onsite position in  Albuquerque, NM

No weekends + great benefits

BETWEEN 8am-6pm, Monday through Friday

 Please send resume to viviana.meza@remx.com to be considered  (title: Call Center Supervisor Albuquerque, NM)

Payroll and HR Solutions company  is looking for call center Supervisors to direct a  Team in the provision of   services to clients. Will Provide leadership and technical advice on multiple product lines in order to resolve problems.   

Job description

• Assists with development of goals and improvement strategies  
• Supervises and schedules staff;
• Assigns, directs, and checks the work of assigned personnel to ensure quality client service.
• Provides technical expertise on multiple product lines to resolve client concerns
• Establishes and maintains a positive, professional relationship with clients.  
• Makes hiring recommendations and evaluates performance   
• Supervises training of personnel; recommends, implements, and monitors on-the-job training  
• Maintains knowledge of changes in payroll laws, policies and procedures  
• Resolve client issues and review product suite as needed to insure the highest levels of client retention.  

Successful Payroll/Human Resource company looking for Customer Service Representatives.

• Amazing Bonus Incentive
• 6 weeks PAID training  
• Full Benefits offered
• Deliver quality service to customers via phone, email, chat
• Ability to learn and work in many applications 
• Ability to accurately input client data
• Must be able to accept 8hr shift between 8a-6p