RemX is looking for Patient Service Representatives . In this role you will assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.- Must be bilingual in Spanish
Title: Patient Service Representative
- Employment Type: Contract to Hire
- Salary: $15.0./hr
- Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME
- Industry: Healthcare
Responsibilities:
- Answer inbound calls from patients and obtain information from both new and existing patients.
- Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
- Create new patient accounts and enter all information needed into system.
- Conduct outbound calls to patients and physician offices.
Requirements:
- GED or High School Diploma REQUIRED
- Bilingual English & Spanishrequired
- Previous call center experience is highly preferred
- Ability to navigate multiple computer systems and type 30 WPM
- Ability to use Microsoft Office applications such as Word, Excel and Outlook
