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Remote Patient Service Representative- Bilingual

Tucson, AZ

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Description

RemX is looking for Patient Service Representatives In this role you will assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.- Must be bilingual in Spanish

Title: Patient Service Representative

  • Employment Type: Contract to Hire
  • Salary: $15.0./hr
  • Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME
  • Industry: Healthcare

Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

Requirements:

 

  • GED or High School Diploma REQUIRED
  • Bilingual English & Spanishrequired
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
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