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Customer Operations Specialist

Jeffersonville, IN

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Job Responsibilities:

  • Acting as a liaison between the client and its customers
  • Works in a team-structured environment to provide support to other members of the Customer Operations team
  • Promotes compliance and embraces continuous quality improvement
  • Maintains current contact documentation within CRM related to customer accounts
  • Maintain records of routine accounting transactions, ensuring internal processes are properly documented, compliant and controlled
  • Validates contract pricing, units of measure, credit limits and licensure within applicable systems and updates as appropriate
  • Accurately manages invoicing and finance management for the customer, verifying and reconciling financial information

Job Requirements:

  • Demonstrates strong data and information analysis
  • Knowledge of CRM and cloud-based software
  • Strong time management, organizational skills, initiative, professional demeanor and positive attitude
  • Ability to communicate effectively both orally and in writing
  • Ability to promote a positive team environment
  • Two years of previous billing and invoicing experience
  • Two years of experience providing customer service to internal and external parties
  • Working knowledge of Microsoft Office Suite including Word, Excel, and Outlook

Location: Onsite - Jeffersonville, IN

Schedule: Monday-Friday; 8:00 - 5:30pm, 9 - 6:30pm

Pay: $18 - $22/hour depending on experience

Apply now if you are interested in the Customer Operations Specialist in Jeffersonville, IN!


Apply Now