Job Responsibilities:
- Acting as a liaison between the client and its customers
- Works in a team-structured environment to provide support to other members of the Customer Operations team
- Promotes compliance and embraces continuous quality improvement
- Maintains current contact documentation within CRM related to customer accounts
- Maintain records of routine accounting transactions, ensuring internal processes are properly documented, compliant and controlled
- Validates contract pricing, units of measure, credit limits and licensure within applicable systems and updates as appropriate
- Accurately manages invoicing and finance management for the customer, verifying and reconciling financial information
Job Requirements:
- Demonstrates strong data and information analysis
- Knowledge of CRM and cloud-based software
- Strong time management, organizational skills, initiative, professional demeanor and positive attitude
- Ability to communicate effectively both orally and in writing
- Ability to promote a positive team environment
- Two years of previous billing and invoicing experience
- Two years of experience providing customer service to internal and external parties
- Working knowledge of Microsoft Office Suite including Word, Excel, and Outlook
Location: Onsite - Jeffersonville, IN
Schedule: Monday-Friday; 8:00 - 5:30pm, 9 - 6:30pm
Pay: $18 - $22/hour depending on experience
Apply now if you are interested in the Customer Operations Specialist in Jeffersonville, IN!
EOE
