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Billing & Invoicing Specialist (Onsite)

Charlestown, IN

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Description

  • Title: Customer Operations Specialist (Onsite)
  • Employment Type: Temp to Hire
  • Salary: $18/hr
  • Schedule: Monday - Friday (9AM-6PM or 10am to 7pm) FULL-TIME
  • Industry: Healthcare

 

 

Job Responsibilities:

  • · Answers and resolves customer inquiries within committed time frames

    · Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution

    · Works in a team-structured environment to provide support to other members of the Customer Operations team

    · Promotes compliance and embraces continuous quality improvement

    · Maintains current contact documentation within CRM related to customer accounts

    · Maintain records of routine accounting transactions, ensuring internal processes are properly documented, compliant and controlled

    · Validates contract pricing, units of measure, credit limits and licensure within applicable systems and updates as appropriate

    · Accurately manages invoicing and finance management for the customer

 

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES:

  • Previous billing and invoicing experience
  • Demonstrates strong data and information analysis
  • Strong experience providing customer service to internal and external parties
  • Knowledge of CRM and cloud-based software
  • Strong time management, organizational skills, initiative, professional demeanor and positive attitude
  • Ability to communicate effectively both orally and in writing
  • Ability to promote a positive team environment
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