RemX is proud to represent a well established organization in the Downtown Fort Lauderdale area seeking for contract Call Center Rep. to work in a legal office environment (Long Term Contract) Courthouse - Government facility.
Main Job Tasks and Responsibilities
- Assist in taking customer Service Calls
- Deal directly with customers either by telephone or electronically
- Respond promptly to customer inquiries
- Obtain and evaluate all relevant information to handle inquiries and complaints
- Direct requests and unresolved issues to the designated resource
- record details of inquiries, comments and complaints
- Communicate with the customers regarding quotes that are needed to complete the repair to their equipment
- Be available to provide updates to the customer and/or associates when they have questions in regards to the service calls
SCHEDULE 8:00AM-5:00PM Monday-Friday
SALARY: $12.50 PER HOUR
LOCATION: Downtown Fort Lauderdale
Key Competencies for Call Center Representative
- Great attention to detail and accuracy
- Must have general knowledge of computers
- Self-motivated, work independently and able to meet deadlines
- Great interpersonal and organizational skills
- Problem analysis and problem-solving
- Adaptability, initiative and high stress tolerance
- Must have high regards for attendance and punctuality
IMMEDIATE HIRES - CALL TODAY 305-477-6944 call ANA or HAZEL
We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!