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Human Resources Coordinator/Talent Systems Coordinator

Glen Allen, VA

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Description

The Human Resources Coordinator/Talent Development coordinator will support talent and training process in SumTotal and Workday.

  • Supports LMS platform by providing technical system support and administration to meet learning needs from end users, super-users, and our Learning local Administrators.
  • This support includes system analysis of Learning Enhancements by listening to business partners, coordinating with LMS vendor and delivering design documentation for the functionality required to support needs.
  • Monitor system mailboxes and respond to user inquiries
  • Conduct and document testing to confirm that the system is acting as intended based on change requirements and test scenarios
  • Provide logistics support for virtual and in-person training
  • Level 1 troubleshooting and support for frequent/recurring issues
  • Provide best in class customer service when communicating solutions to end users.

Job Requirements

  • Bachelor's degree preferred
  • Must have LMS/HRIS systems experience- Workday and SumTotal preferred
  • Self starter
  • Organized, attentive to details
  • Excellent communication skills 
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