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*NM ONLY* CSR $18/hr On-Site

Albuquerque, NM

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Position: Customer Service Representative/Technical Support Agent

Location: In office: Albuquerque, NM *and surrounding cities only*

Pay: $18/hr. FULL benefits (Medical, Dental, Vision) 

Career path built in, first increase is at 9 months and is typically 4-8%

Training: Monday-Friday 8am-5pm

Four (4) weeks classroom + two (2) weeks nesting

Shift: Monday- Friday No Weekends! Must be available to work an 8hr. shift between 8am-6pm

Position Details:

Combination of customer service & tech support.

You will be assigned your clients(after training) and will take inbound calls to assist them with "how to" scenarios.

These scenarios could be anywhere from as simple as, a password change to as complicated as, how to extract data & create a custom report or how to fix entries in the system that are incorrect.

  • Deliver quality service to customers via phone, email, chat
  • Maintain an understanding of client offering/products
  • Ability to learn and work in many applications such as HRIS, SalesForce
  • Ability to accurately input client data
  •  background check
  • Must have HS Diploma/GED or higher level of education  

Job Requirements

  • Must complete an application at 
  • Must have previous experience in a Call Center
  • IT or Technology centered experience preferred 
  • Must have excellent interpersonal communication skills
  • Must have exceptional communication and phone etiquette
  • Must be able to pass and undergo a 7 year

    For Immediate Consideration Email your resume, Phone number, and available times to talk to

    (Mention the PC NM role)

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