Position: Customer Service Representative/Technical Support Agent
Location: In office: Albuquerque, NM *and surrounding cities only*
Pay: $18/hr. FULL benefits (Medical, Dental, Vision)
Career path built in, first increase is at 9 months and is typically 4-8%
Training: Monday-Friday 8am-5pm
Four (4) weeks classroom + two (2) weeks nesting
Shift: Monday- Friday No Weekends! Must be available to work an 8hr. shift between 8am-6pm
Combination of customer service & tech support.
You will be assigned your clients(after training) and will take inbound calls to assist them with "how to" scenarios.
These scenarios could be anywhere from as simple as, a password change to as complicated as, how to extract data & create a custom report or how to fix entries in the system that are incorrect.
For Immediate Consideration Email your resume, Phone number, and available times to talk to Nicholas.Varela@remx.com.
(Mention the PC NM role)