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Dispatcher

Medley, FL

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Description

RemX is proud to represent Logistics organization in Medley seeking for a Bilingual Dispatcher / Customer Service. "Fast pace environment" Position is NOT remote.

Dispatcher /Customer Service Representative Responsibilities:

  • Ensure delivery on promise of outstanding service.
  • Work side by side with drivers regarding deliver routes
  • Contacting customers to confirm/reschedule deliveries
  • High volume data entry of delivery receipts.
  • To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
  • Assist with customer questions/concerns on daily freight 
  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Process changes or cancellations to delivery orders
  • Bilingual English/Spanish

Schedule:  11:30AM-8:00PM  -Weekends are REQUIRED 

Job Requirements

REQUIREMENTS:

  • Great attention to detail and accuracy
  • Must have good knowledge of computers
  • Self-motivated, work independently and able to meet deadlines
  • Great interpersonal and organizational skills
  • Problem analysis and problem-solving
  • Adaptability, initiative and high stress tolerance
  • Must have high regards for attendance and punctuality

IMMEDIATE HIRES - CALL TODAY 305-477-6944

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

Apply Now