Job Posting

Are you looking for a role where the hard work you dedicate to the company is recognized and praised?

Well you're in luck! My Payroll and Benefits Services Provider client is looking to add driven, enthusiastic, and outgoing employees to their Customer Service Representative team!

Don't miss out on your chance to work with a company that puts their employees first! 

Position: Customer Service Representative

Location: In office: PHOENIX AZ *and surrounding cities only*

Pay: $20/hr. + FULL benefits (Medical, Dental, Vision)

Career path built in, first increase is at 9 months and is typically 4-8%

Training: Four (4) weeks classroom + two (2) weeks nesting 

Monday- Friday 8AM-5PM 

Shift: Monday- Friday 

Must be available to work an 8hr. shift between 8am-6pm

Start Dates: Start dates are every Friday once the background clears

Position Details:

• Inbound Customer Service Rep assisting small to medium size businesses with their payroll needs and questions

• Deliver quality service to customers via phone, email, chat

• Maintain an understanding of client offering/products

• Ability to learn and work in many applications such as HRIS, SalesForce

• Ability to accurately input client data

Additional Info:

• End of year is the busiest season due to W2 and typical payroll end of year functions
• Dress code is business casual
• Benefits go into effective first day of the following month
•            Example: Start date is 10/25 then benefits begin 11/1

Requirements:

• Must complete an application at www.remx.com to be eligible!
• Must have 1+ yr. current experience in a Call Center
• Amazing tenure (1+ yr. in majority of positions held)
• Must have excellent interpersonal communication skills
• Must have exceptional communication and phone etiquette
• Must be able to pass and undergo a 7 year background check
• Must have HS Diploma/GED or higher level of education 
• Second interview with client's management team required 
• Must reside in AZ (Phoenix or a surrounding city) to be eligible!

Love the role?! :)

What are you waiting for?? Apply now! 

For Immediate Consideration, please email your most updated resume to jaden.rivas@remx.com 

(Please include AZ 20 CSR in the subject line)