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Looking for a great Work from Home opportunity?

Our Medical Records client is looking for highly motivated and friendly candidates to join their team of Medical Outreach Agents!

Come be a part of this amazing work from home opportunity!!


 Position:  Medical Outreach Agents

Temp-Hire: (Not a Contract Role) Initially hired on in a temporary status giving the client an opportunity to ensure you're a hard worker and dedicated to the company. Client uses attendance, performance, and attitude into consideration for permeant placement. 

Location: Remote Work from Home RALEIGH, NC *and surrounding cities*


 Pay: $16/hr. weekly pay & full benefits (Medical, Dental, Vision)

Start Date:  Early July 

Tentative on your punctuality in the hiring process

Client has a 0 time off policy for the first 30 days of starting *ABSOLUTELY NO EXCEPTIONS*

Training: Remote Monday-Friday 10:00AM-6:30PM (Approx. 7 days) 

**All equipment provided for you by the company**

Shift: Monday- Friday 10:00AM- 6:30PM

(times will change with daylight savings)

 Position Details:

  • Handle high volume outbound calls to providers to retrieve patient medical records.
  • Provide accurate information.
  • Provide appropriate follow-ups.
  • Provide appropriate customer service and an effortless experience to the caller.
  • Must be able to multitask between several internal system programs.
  • Adhere to all company policies and procedures.


Job Requirements


  • Must complete an application at to be eligible!
  • Must have 1+ yr. current experience in a Call Center
  • Amazing tenure (1+ yr. in majority of positions held)
  • Must have excellent interpersonal communication skills
  • Must have exceptional communication and phone etiquette
  • Must have a quiet and professional work space at home
  • Must have HS Diploma/GED or higher level of education 
  • Must be able to pass and undergo a 7 year background check
  • Must be able to pass and undergo an in-person saliva drug screening in Cary, NC
  • Must be able to satisfy 30 day no time off policy (Absolutely no exceptions)
  • Must be able to pick up equipment in Durham, NC
  • Must reside in NC (Cary or a surrounding city) to be eligible!


Love the role?! :)

What are you waiting for?? Apply now! 

For Immediate Consideration, please email your most updated resume to 

(Please include NC Outreach Agent in the subject line) 

Apply Now