MEDICAL CHECK-IN CLERK
OAK RIDGE, TN
A busy cardiology office in Oak Ridge is seeking a full time check-in clerk for their practice.
- Greets patients and checks-in patients, verifies and updates necessary information in the medical records/database, performs all registration functions and collects copays and balances due as appropriate.
- Assists patients with ambulatory difficulties, or other needs, as appropriate.
- Customer service oriented.
- Maintains computerized scheduling and follows office scheduling policies.
- Files charts and coordinates lab work as requested.
- Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers as well as handling outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.)
- Assists with charge entry, and /or coding issues, and other related work if requested.
- Knowledge of medical office procedures.
- Knowledge of spelling, grammar and punctuation needed to process patient information along with the ability to file materials correctly by alphabetic or numeric processes.
- Knowledge of computer systems and applications.