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Direct Hire - Inbound call center Associate - Onsite in Gilbert AZ- Morning, midday and evening

Gilbert, AZ, AZ

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Description

 

for immediate consideration please send resume to viviana.meza@remx.com (title. inbound call center Gilbert AZ)

National Leader Home Improvement Retail store,  is looking for call center associates to be responsible  of support delivery operations,  solve inquiries/issues and process orders and fulfil customer needs within inbound call center environment

 

Location: Onsite >  Gilbert 85236 

Post- Training Schedules: Different schedules available. Morning, midday and evening shifts. Include 1 day of the weekend. (Consecutive days off)

 

Training Length: Two - Three weeks classroom

Training Schedule: 8am-5pm, Monday through Friday

 

Responsibilities

•Support delivery operations including inbound calls from internal and external customers, issue identification and resolutions.

•Interactions with 3PL service providers and store operations to address and resolve claims and complaints received involving In Home Customer Delivery experiences.  

 

Job Requirements

  • High school diploma or equivalent
  • 1 year relevant experience customer service/call center
  • Associates Degree - Operations, Supply Chain, or related field desirable
  • Bilingual Preferred but Not Required
  • Retail and/or distribution experience is helpful

 

Benefits

Pay Range: $17.60-$18.20/hour

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