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Customer Care Representative

Buford, GA

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Description

RemX is looking for a Customer Care Representative for a front facing, on site role in Buford, Georgia! Work for a company focused on creating a pleasant working relationship both internally and externally, & provide the amazing "end to end" customer experience they are known for!

$19-$20 per hour

8:00am - 5:00pm | Monday through Friday!

Responsibilities:

  • Check order status/electronic orders
  • Maintenance of Showroom/calendar
  • Check inventory
  • Provide product information and pricing
  • Process credits, return authorizations and factory charge backs
  • Ability to navigate AS400
  • Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner
  • Initiate freight claims
  • Assist customers in showroom as needed

Requirements:

  • AS400 experience preferred
  • Front facing Sales/Admin experience preferred
  • Must be able to work on site
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