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Onsite Call Center Representative

Alpharetta, GA

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Description

Are you looking for a permanent, long term opportunity with growth potential? Our client is hiring and we would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations. This is a long term position with growth potential and benefits. 

We have multiple shifts available ranging from 8am-12am. Overnight shifts may also be available. Must be able to work 1 weekend day. 

Onsite in Alpharetta

Pay: $17.50

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • Multiple shifts available!
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

Who We Are Looking For:

  • High School Diploma or GED required
  • 1 years of call center or customer service experience is required
  • 1 year of travel booking experience is a plus
  • Bilingual is a plus
  • An articulate demeanor and friendly personality are necessary
  • Interest in travel and/or world history are appreciated, but not required.
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