Questions? 1-888-481-3375

Call Center Customer Service

Alpharetta, GA

Apply Now

Description

RemX is looking for experienced Customer Service Representatives. We are currently interviewing and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations. This is a long-term position with growth potential and benefits. You may start off as a contract associate while you complete the needed background and onboarding for our client then go permanent with them!

  • Title: Travel Advisor / Customer Service Rep
  • Employment Type: Dire Hire - Be permanent after passing all client onboarding!
  • Location: Alpharetta, GA 30005
  • Salary: English $17.50 an hour | Bilingual Spanish/English $18.50 an hour
  • Start Date: 8/15/22 and 9/5/22
  • Schedule: 2nd and Overnight Shifts available! (2:00 PM+) 1 Weekend Day REQUIRED
  • Training: 6 Weeks | M - F 10:00 AM - 6:00 PM

 Responsibilities:

  • Inbound calls from customers looking to for assistance with general account information and tasks
  • Assist customers with changes and cancelling reservations
  • Assist customers with navigating the customer website/portal, viewing and using their reward points
  • Assist customers experiencing issues with points redemption, etc.

Requirements:

  • High School Diploma or GED REQUIRED
  • 1+ year of experience in customer service REQUIRED
  • Bilingual Spanish/English is highly preferred
  • An articulate demeanor and friendly personality are necessary

Job Requirements

Requirements:

  • High School Diploma or GED REQUIRED
  • 1+ year of experience in customer service REQUIRED
  • Bilingual Spanish/English is highly preferred
  • An articulate demeanor and friendly personality are necessary
Apply Now