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Customer Service Representative- 2nd & 3rd shift

Cumming, GA

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Description

RemX is hiring a Customer Service Representative/Travel Specialist in Alpharetta, GA. Seeking passionate individuals wanting to assist customers and provide quality customer service. 

Onsite: Alpharetta

Training: Monday-Friday 10 am - 7 pm

Schedule: Shifts available 2ND AND 3RD- (3RD IS OVERNIGHT)

Pay rate: $17.50-18.50 per hour 

Responsibilities:

  • Assist customers with booking travel thru their rewards or purchasing travel using their payment card
  • Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
  • Service existing travel bookings e,g. requests to cancel or change bookings
  • Assist customers with order placement for Gift Cards, Merchandise, and Apple products
  • Provide site navigation assistance to customers who are new to self-booking/ordering online
  • Provide assistance to customers for general banking and rewards inquiries
  • Potential opportunities for growth within the company
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