RemX is hiring a Customer Service Representative/Travel Specialist in Alpharetta, GA. Seeking passionate individuals wanting to assist customers and provide quality customer service.
Onsite: Alpharetta
Training: Monday-Friday 10 am - 7 pm
Schedule: 2nd & 3rd shifts
Pay rate: $17.50-18.50 per hour based on experience
Responsibilities:
- Assist customers with booking travel thru their rewards or purchasing travel using their payment card
- Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
- Service existing travel bookings e,g. requests to cancel or change bookings
- Assist customers with order placement for Gift Cards, Merchandise, and Apple products
- Provide site navigation assistance to customers who are new to self-booking/ordering online
- Provide assistance to customers for general banking and rewards inquiries
- Potential opportunities for growth within the company
