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Patient Service Representative (PSR)

Knoxville, TN

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RemX is currently recruiting for qualified applicants for three full-time Patient Service Representative (PSR) position at an office located at UT Medical Center in Knoxville, TN.

These Patient Service Representative (PSR) positions are all Mon-Fri 8am to 4:30pm, and the pay range is $14:00-$17.50/hr. and is based on your experience.

We have three openings:

* Needing two PSR to primarily take inbound phones, scheduling, data entry, routing messages in EMR

* Needing one PSR to check in and out, inbound phones, scheduling, scanning, data entry

  • All candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing question
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