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Medical Customer Service Representative- $16-WORK FROM HOME-NORTH CAROLINA RESIDENTS ONLY

Cary, NC

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Description

Our hiring client is a Fortune 500 healthcare company that is looking to for REMOTE call center representatives.

 

Pay: $16/hr MUST BE VACCINATED!

Schedule: 5am & 8pm, M - F (NO WEEKENDS) Must be available to work an 8-hr shift between those hours.

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and a place to grow your career.

Job Responsibilities/Duties include:

  • Answering inbound calls and making outbound calls.
  • Providing good customer service and empathy.
  • Using computer skills for data entry.
  • Ability to multi-task.
  • Gathering and reviewing patient billing and medical information.
  • Gaining authorizations for services and products.
  • Handling coordination of benefits to ensure claims are reimbursable.
  • Operating according to the guidelines of the Federal Health Care Program.
  • Working with carriers to ensure coverage of medication on behalf of the patient

 

 

Job Requirements

Requirements

  • MUST BE VACCINATED!
  • High School diploma or GED
  • At least 6 months call center experience
  • Healthcare experience is a plus
  • Ability to type 20 wpm
  • Ability to multi-task
  • Ability to use dual monitors. 
  • Computer skills, with knowledge of Outlook and Excel
  • Good work attitude and willingness to help others. 
  • Ability to be empathetic to the needs of the customer.
  • Be able to work independently and in a team environment

If interested in this position please send me an up-to-date resume to charise.mcclain@remx.com and mention Medical CSR position 

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