Questions? 1-888-481-3375

Client Services

Orlando, FL

Apply Now

Description

RemX is looking for Client Service Representatives for our client in Orlando, FL. Complete one week of training on site and then work remotely! Answer calls from customers regarding program specifics, making payments, and other billing related. 

  • Title: Client Services
  • Employment Type: Contract to Hire
  • Location: Must live in Orlando, FL area
  • Pay: $15.00 an hour
  • Schedule: Fully available for 40 hours between: Monday - Friday 8:00 AM - 6:00 PM
  • Training Schedule: Monday - Friday 8:00 AM - 6:00 PM - Approximately 2 - 4 weeks

Credit Counselor Responsibilities:

  • Attend to client’s questions, complaints, and concerns and facilitate satisfactory resolution
  • Conveys to the client a sense of expertise in our debt management product and services 
  • Provide additional educational and referral resources to the client as needed  
  • Follows established procedures; performs education and personal financial management counseling, specifically in credit card debt management
  • Maintains customer records by updating account information and processing customer adjustments
  • Ability to make decisions and resolve client issues
  • Remain well informed on system and product changes by reviewing resources available
  • Any other duties as assigned by management

Requirements:

  • 3+ years of customer service experience REQUIRED
  • 1-2 years of financial services experience preferred
  • 1-2 years of customer service, contact center or sales experience preferred
  • 1-2 years of experience in counseling, social services, psychology, or coaching preferred

Job Requirements

Requirements:

  • 3+ years of customer service experience REQUIRED
  • 1-2 years of financial services experience preferred
  • 1-2 years of customer service, contact center or sales experience preferred
  • 1-2 years of experience in counseling, social services, psychology, or coaching preferred
Apply Now