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Bilingual Customer Service Representative | Healthcare

Tampa, FL

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Description

RemX wants you to bring your empathy, and passion for helping others to our customer in Tampa, Florida! Located near Busch Gardens, this direct hire position will allow you to help others, and grow in your career while taking advantage of AMAZING benefits! Work on site until you are comfortable and prepared to work independently, and then be sent to work remote!

$16.25-$17.24 per hour based on experience! (+$1 for Spanish Bilingual)

Schedules between 8am-7pm | Weekend availability required

Start Date: 8/29/22

Job Responsibilities: The Patient Team is responsible for the following:

  • Provide prompt, courteous assistance to approximately 60 inquiries per day from various modes of communication from patients
  • Provide quality customer service during every interaction with customers
  • Work in a production environment and meet daily, weekly, monthly metrics
  • Report client concerns and escalations using established protocols

Job Requirements:

  • Call center experience preferred
  • Longevity in previous roles
  • Weekend availability is required
  • Passion and empathy!!
  • Tech Savvy
  • Must be comfortable working on site

Email updated resumes to holly.cooper@remx.com for immediate review!

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