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Medical CSR Needed (Lenexa, KS ONLY!!)

Lenexa, KS

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**This position is On Site in Lenexa, KS**


Customer Service Rep Needed!!!

Job Responsibilities:

  • Manage inbound calls assisting with copies of results, appointment scheduling, general info on what to expect and how to prepare for visit
  • Provide quality customer service during every interaction with customers
  • Work in a production environment and meet daily, weekly, monthly metrics
  • Able to empathize, de-escalate, and deliver difficult news to irate customers

Start Date: 7/20

Pay: $16.50-$18.03 an Hour

Training Schedule: 7am-4pm CST Mon-Fri4 weeks (1 hour lunch)

Hours of Operation:

7AM to 6 PM CST Monday through Friday  

7AM to 4PM CST on Saturday/Sunday (Must work one weekend day)

**Work from Home Potential**

Job Requirements

Job Requirements:

  • Healthcare/Call Center customer service
  • Passion and empathy!!
  • Strong de-escalation skills
  • Tech Savvy – using multiple systems, typing with speed and accuracy, working in e-mail/word/excel and chat
  • Bilingual Preferred!!

Please apply for immediate consideration and also email your resume to and reference Job: Medical CSR

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