Job Posting

TYPE: Contract to Hire; first shift Monday – Friday; 100% in office

WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with operations internationally.  They offer customer driven solutions in a work environment that drives employees to succeed within this field. 

YOUR DUTIES WILL INCLUDE:

• Audit freight bills submitted by carriers to verify customer business rules and contracts
• Resolve billing discrepancies with carriers and customers, escalating disputed invoices to supervisor as needed
• Notify master data group of any missing or inaccurate data in audit system
• Prepare cost estimates on shipments made
• Process invoices from start to finish, handling both non-cost and cost audit validations

HOW YOU ARE QUALIFIED:

• Bachelor’s Degree preferred; High school diploma or equivalent required
• Minimum 1 year of customer service or clerical experience is required
• Knowledge of logistics industry or general transportation rules is a plus
• Must be detail-oriented and a problem solver
• Excellent customer service skills