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Inbound Customer Service | Healthcare

lenexa, KS

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RemX wants you to bring your empathy, and passion for helping others to our customer in Lenexa, Kansas! This direct hire position will allow you to help others, and grow in your career! Work on site until you are comfortable and prepared to work independently, and then be sent to work remote! Start date: 8/29/2022

$16.25-$17.50 per hour/depends on experience(+$1 for Spanish Bilingual)

Set Schedules! | 7 day availability required

Job Responsibilities: The Patient Team is responsible for the following:

  • Provide prompt, courteous assistance to approximately 60 inquiries per day from various modes of communication
  • Provide quality customer service during every interaction with customers
  • Work in a production environment and meet daily, weekly, monthly metrics
  • Report client concerns and escalations using established protocols

Job Requirements:

  • Healthcare terminology experience
  • Call center experience
  • Longevity in previous roles
  • Weekend availability is required
  • Passion and empathy!!
  • Tech Savvy
  • Must be comfortable working on site

Email updated resumes to for immediate review!

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