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Hybrid- Customer Care agent

Nashville, TN

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RemX is seeking a Customer Care Agent in Nashville, TN. The Customer Care Agent is responsible for delivering a wide array of information related to financial services in a fast paced, customer service centric call center environment.

Pay rate: $16-20

Training: 30 days in office, Mon-Fri 9-5:30pm

after training you will move to a hybrid position 3 days in office 2 days out 

Schedule: Operating Hours Monday-Sunday 5am-10pm / Open 365 days per year, off every other weekend


  • Display a cheerful and positive attitude
  • Is committed to providing an excellent customer experience
  • Accurately performs financial transactions including but not limited to payments, loan assistance, bill pay assistance, and various other products
  • Perform outbound calls to customers for various campaigns
  • Adhere to company policies and strictly follow all company procedures
  • Participate in ongoing learning and development
  • Comply with all state and federal laws governing the financial services industry
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