Job Posting

• Title: Call Center Representative (Onsite)
• Employment Type: Temp to Hire
• Salary: $14.50/hr
• Schedule: Open availability Monday - Saturday (7am-7pm CST), Sunday 10am-7pm FULL-TIME
  
• Training: Training M-F 9am-6pm, 6 weeks of training/nesting
  • Production is all 7 days, 7am-1am for support 
• Office Location: Call Center in Dallas, TX 75287
  

Job Responsibilities:

• Answers and resolves customer inquiries within committed time frame.
• Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution.
• Strong mathematical comprehension
• Answering inbound calls/ emails
• Escalated customer complaints   
• Advanced troubleshooting and problem solving skills 
• Strong written communication skills 
• High Customer Service standards 
• Ability to compile and analyze reports 
• Multitasking  
• Reliable Transportation