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Call Center Representative (Remote)

Jacksonville, FL

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Description

  •  Title: Outbound Call Center Representative 
  • 100% Remote
  • Employment Type: Long Term Contract
  • Salary: $14.00
  • Schedule: M - F | 8:00 AM - 6:00 PM EST ; FULL-TIME
  • Industry: Healthcare

Responsibilities:

  • Contact by phone, email, and fax medical offices requesting specific medical records in specified time frames.
  • Escalate and follow up with internal and external partners to facilitate the retrieval of medical records
  • Maintain thorough documentation.

Requirements:

  • GED or High School Diploma REQUIRED
  • Previous call center experience is REQUIRED
  • Bilingual Spanish / English highly preferred
  • Previous medical experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
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