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Bank Rewards Onsite Call Center

Scottsdale, AZ

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Description

Our national bank client is looking to fill their "Yes Environment" - assisting customers in rewards redemption!

They are an inbound call department.  They are supporting bank customers that have accrued enough reward points to purchase product (Apple, Nike).  Subject matter includes: tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product. 

It is a "Yes Environment" Yes, we can cancel. Yes, we can refund your reward points.

Pay: $18.50/hr

Pick Up Location:  Scottsdale (Raintree and the 101 Freeway)

Training Length:  Will be 2-5 days and then they will be on the phone

Training Schedule: Will be partnered with someone between 6am and 6pm for a few days (need to be flexible for a few days)

Training Location: Virtual - Currently WFH

Post-Training Location: Virtual – Currently WFH  

Multiple Post-Training Schedules Available

Job Requirements

  • HSD or GED
  • 1+ year Call Center experience
  • Exceptional phone and communication skills, good with people
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