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Call Center Reps

Cypress, CA

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Description

As a global automotive company, We are currently looking for 2 Customer Service Representatives (Call Center) to join our team in Cypress, CA! This is a temp to hire opportunity with great growth potential.

For newly grads who want to take the next step in their future career or individuals with amazing customer service skills looking to expand their experience - This opportunity is for you!

Job Summary:

Responsible for placing and handling incoming & outgoing customer service calls, assisting customers with their accounts. 

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Job Requirements

  • Diploma/ bachelors degree or 2+ years customer service skills is preferred
  • Good job tenure, no gaps in employment
  • Strong multitasking skills and organization
  • Excellent interpersonal skills
  • Proficiency with Microsoft Office programs and the ability to learn new systems
  • Reliability, flexibility, coachable
  • Ability to handle high volume calls

Benefits once hired on:

  • Great Growth Opportunities within the company
  • 401k
  • Medical, Dental and Vison Coverage
  • Auto Lease purchase programs
  • Discounted pricing on car parts
  • Training Courses
  • Educational Assistance Programs

**Email resumes to kage.moraka@employbridge.com for consideration**

 

 

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