As a global automotive company, We are currently looking for 2 Customer Service Representatives (Call Center) to join our team in Cypress, CA! This is a temp to hire opportunity with great growth potential.
For newly grads who want to take the next step in their future career or individuals with amazing customer service skills looking to expand their experience - This opportunity is for you!
Responsible for placing and handling incoming & outgoing customer service calls, assisting customers with their accounts.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services