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Patient Scheduler

Los Angeles, CA

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Description

IMMEDIATE openings for Patient Schedulers in Culver City! This Temp opportunity is Monday to Friday day shift. The courteous and customer service-oriented individual will answer phones, address questions and inquiries, schedule patients for exams, and input/update patient information in company’s EMR system. 

  • Perform insurance verifications and authorizations.
  • Make outbound follow-up calls to patients.
  • Collect and update pertinent patient information.
  • Create and promote positive patient experience.
  • Maintain HIPAA compliant environment.
  • Participate in various projects and/or tasks as assigned by management.

Job Requirements

  • Minimum High School Diploma
  • 2+ years experience answering phones, scheduling appointments
  • Superior phone etiquette and friendly, helpful attitude
  • Ability to demonstrate compassion when dealing with patients and family members
  • Preferred: knowledge of patient confidentiality, state laws, HIPAA regulations and medical records procedures
  • Highly preferred: graduation from an accredited Medical Assistant training program or a Medical Assistant certificate of completion
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