Questions? 1-888-481-3375

Release of Information Specialist

Knoxville, TN

Apply Now


Release of Information Specialist

W. Knox

Great way to get your foot in the door with Covenant Health!

This company offers an excellent/competitive benefits package!

These opportunities are Temp to Hire with good performance and attendance!

Large Healthcare organization is looking for a compassionate individual who has excellent customer service skills. Possessing good computer skills is a must. Pay is $15.00-16.00 per hour, depending on experience. 

PRN- as needed 

Position Summary:

It is the role of the Release of Information Specialist is to serve within the Health Information Management Administration Call Center. The HIM Administration Call Center is responsible for telephone reception and faxing requests of medical records for multiple Covenant Health facilities.

  • Use of proper customer service and phone etiquette is required.
  • Required to answer a High volume of calls on a daily basis while maintaining ROI accuracy. This is a fast paced environment.
  • Familiarity with HIPAA & HITECH Guidelines, State and Federal laws, and company Policy and Procedures is preferred.

The primary responsibility is to assist the caller or requester with release of information regarding continuity of care and questions regarding health information.

These duties are associated with the responsibility to protect the medical record from improper release. The specialist is expected to release the record to the requestor after validation of a proper authority. 

Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.

If interested, Apply Now!

Apply Now