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Benefits Enrollment Representative

Atlanta, GA

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Description

RemX is looking for experienced contact center representatives for our client based out of Atlanta, GA. This will be a remote position AFTER 1 day on site. 

 

  • Title: Benefits Enrollment Specialist
  • Employment Type: Contract potential to go Permanent for Top Performers
  • Pay: English - $18 - $19 based on experience | Bilingual Spanish/English $19 - $20 based on experience
  • Schedule: Must be available for a shift between 8:00 AM - 9:30 PM  M - F
  • Start Date: 9/26/22 - Apply today to ensure completion of interview and onboarding

Responsibilities:

  • Answer calls relating to benefits and open enrollment in a timely and professional manner
  • Explain program, it's requirements, and needed documentation accurately
  • Maintain accurate records of conversations
  • Meet metrics relating to performance such as satisfaction ratings and call handling

Requirements:

  • 1+ years of contact center experience REQUIRED
  • 1+ years of Benefits related experienced highly preferred
  • Ability to handle a high call volume in a fast-paced contact center
  • Extreme attention to detail and exceptional customer service skills
  • Ability to work between multiple systems and screens.

Job Requirements

Requirements:

  • 1+ years of contact center experience REQUIRED
  • 1+ years of Benefits related experienced highly preferred
  • Ability to handle a high call volume in a fast-paced contact center
  • Extreme attention to detail and exceptional customer service skills
  • Ability to work between multiple systems and screens.
Apply Now