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Healthcare Service Reps (START 8/8)

Los Angeles, CA

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Description

As a major healthcare provider and the biggest employer in California, We are urgently seeking 4 Service Representatives to start as early as 8/8 at our West LA healthcare facilities!

- Fully Covid-19 Vaccinated and booster required due to healthcare environment

Pay: $20/hr

Schedule: Monday to Friday, day shift.

Service Rep Job Summary:
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Service Reps will will answer phones, address questions and inquiries, schedule patients for exams, and input/update patient information in our company’s EMR system.

Service Rep Job Responsibilities:

  • Perform insurance verifications and authorizations.
  • Make outbound follow-up calls to patients.
  • Collect and update pertinent patient information.
  • Create and promote positive patient experience.
  • Maintain HIPAA compliant environment.
  • Participate in various projects and/or tasks as assigned by management.

 

Job Requirements

  • Minimum of 2 years Customer Service or similar role experience
  • Great written and verbal communication skills
  • Microsoft Suites proficient
  • Superior phone etiquette and friendly, helpful attitude
  • Ability to demonstrate compassion when dealing with patients and family members
  • Preferred: knowledge of patient confidentiality, state laws, HIPAA regulations and medical records procedures
  • ????Previous Healthcare experience is preferred but NOT required
  • Reliable transport as attendance is key!!
  • Bilingual Spanish a plus

 

**Email me at kage.moraka@remx.com if interested**

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