Questions? 1-888-481-3375

Customer Account Representative

Charlotte, NC

Apply Now

Description

TITLE: Customer Account Representative

YOUR DUTIES WILL INCLUDE:

  • Confirm sales orders and resolve any issues with customer
  • Answer shipping questions on status of delivery for customers
  • Process all purchase orders including payment terms and freight terms
  • Assist in order forecasting process to plan for customer needs
  • Help ensure timely delivery of product orders
  • Check inventory status for customers to allow for efficient delivery
  • Handle complaints from customers regarding product
  • Other duties as assigned by management

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent required; Bachelor’s Degree is preferred
  • Minimum 2-3 years of customer service experience in a business to business environment
  • Experience creating purchase orders is required; experience in purchasing or inventory management is a plus
  • Must be proficient with Microsoft Office Suite; experience working with an ERP system is preferred
  • Experience within manufacturing or distribution industries is preferred
  • Ability to work in a fast paced environment and manage multiple priorities
Apply Now