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Remote after training CSR - Call Center - Direct hire

REMOTE, AZ

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Description

 **  Direct Hire position - REMOTE after training!

$15/hour ($15.50/hour if bilingual) + weekly commission bonus

+ 1 dollar/hour extra after 90 days + $50 monthly internet allowance + Company benefits**

No call center experience needed!

for immediate consideration please send resume to viviana.meza@remx.com (title: Remote after training position)

Growing call center, focused on the HVAC, plumbing, electrical and roofing industries, is looking for reliable and friendly Customer Care Representatives to manage customer service calls and give resolution on a prompt manner regarding our services

 Once training has been completed schedules are between 5am and 9pm and include 1 weekend day. The two days off will be consecutive. Candidates should be available this times and schedule will be assigned after training. 

Training Length: 4 weeks on-site 9am-5pm, M-F in Phoenix, AZ ZP is 85016

Work from Home: Work from home after completing 4 weeks of training.

Job Description:

  • Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
  • Communicate empathetically with our customers addressing their needs
  • Follow up with customers to resolve their concerns
  • Meet booking conversion, quality and productivity requirements for inbound calls
  • Work accurately with close attention to detail
  • Earn bonuses by converting the inbound calls into service appointments for a Tech to come out to look HVAC, Plumbing, electrical or roofing.

Job Requirements

  • 40 WPM (typing)
  • HSD or GED
  • 1 year CSR experience, does not have to be call center – can be retail, restaurant or others
  • Exceptional phone and communication skills, good with people
  • Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
  • Great attitude, Upbeat, friendly, outgoing
  • Good plug in internet at home, Technical/troubleshooting skills
  • Dependable, Resourceful

 

Excellent benefits:

  • $15/hour ($15.50/hour if bilingual) + commission bonus + benefits
  •  $1/hour increase after 90 days
  • Weekly bonuses paid after CSR’s working on their own ($100 - $150 weekly average)
  • $50/month internet allowance
  • Equipment will be shipped to work from home
  • health, dental and life insurance, 401K available
Apply Now