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Customer Service Associate

Pittsburgh, PA

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Direct Hire Opportunity in Pittsburgh, PA.

RemX is seeking Customer Service Associates for a large retail home improvement/home delivery center near Pittsburgh, PA.  This is a call center environment where you will be dealing with scheduling deliveries and resolving delivery issues.   Retail selling skills or front desk skills extremely helpful.

  • Title: Customer Service Associate
  • Employment Type: Direct Hire
  • Salary: $15.85 an hour
  • Hours: Availability between 6am - 9 pm
    • Monday – Saturday: 6:00 am to 9:00 pm
    • Sunday: 6:00 am to 8:00 pm
    • Weekend availability ( 1 or both days)
    • Schedule: 2 consecutive days off and 1 additional day off in the week - AM Shift;  6 AM - 5 PM or PM Shift; 10 AM – 9 PM, (Desired shifts not guaranteed)
  • Location: Onsite (Oakdale, PA USA)


Responsible for answering inbound internal and external calls, utilizing our Home Delivery processes 

Process orders and fulfills customer needs to ensure customer satisfaction

Processing Customer Adjustments/Orders

Communication with customers to obtain feedback for improving customer in home delivery experiences

Problem solving/conflict resolution

Processes vendor credit for returned items

Multi task in a past paced environment



1 year customer service/call center

Good oral and written skills in communication

Computer skills

Multi task in a past paced environment



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