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Patient Service Rep

Philadelphia, PA

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Now Hiring!  Patient Service Representative - Must be within commuting distance of Elkins Park, PA

Be Part of a High-Performing Team. Here is your chance to join a leading company as a Patient Service Representative. We have a Temp-to-Hire opportunity for someone with 2+ years of Patient Service Representative experience. Enjoy a collaborative team environment where you feel valued and appreciated! Competitive pay and great benefits are just some of the reasons why you don’t want to overlook this great opportunity.

Apply today and be happier too!

“I love working for this company.” Lindsey, RemX Associate

Patient Service Representative Primary Function:

  • Responsible for patient registration, insurance identification and verification, scheduling appointments, collecting payments and charge entries.

Patient Service Representative Responsibilities:

  • Schedules patient appointments for assigned work area including follow-up and rescheduling of missed appointments.
  • Insurance Verification
  • Greets patient and obtains, verifies, updates and compiles all registration, demographic and insurance information required.
  • Answers telephone and provides information regarding fees, marketing and services.
  • Prepares patient medical record for new patients and updates information for existing patients. Reviews patient records for completion and returns to record room. Makes photocopies of medical records, as required.
  • Enters patient charges into billing system including total bill, recording the information, collecting payments, completing insurance papers and recording charges, payments and adjustments.
  • Contacts patients by telephone or mail regarding appointments, insurance information and/or payment issues.

Schedule will be either: 8am-4pm, 8:30am-4:30pm, or 9am-5pm (based on departmental needs) and one late night a week (either Tuesday or Wednesday 12:30pm-8:30pm)

Training will be 2-4 weeks long Monday-Friday (schedule not determined yet but will be one of the above)

**All hours are subject to changed based on departmental needs**

Job Requirements


  • Insurance Verification background (Use of Navient or other insurance portal a must)
  • EHR experience - NextGen highly preferred
  • Comfortable talking on phones
  • Customer Service background or call center a must
  • Customer focused
  • Team player
  • Tech savvy
Apply Now