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Customer Service/ Customer Accounts

Alpharetta, GA

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Description

Customer Service/ Customer Accounts

Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00-$18.50 depending on experience

Job Duties
• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Work Schedule
• Dependent on Department (Open Availability required) 
• Overtime offered as needed
• Must be flexible, schedule may change with business needs

Job Requirements

Desired Skills Set
• Proficient in MS Office (Word, Excel, Teams)
• Excellent written and oral communication skills
• Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position
• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed
• Ability to multitask is essential
• Eager to learn, positive attitude, and flexibility are also important
• Customer Service background is a plus
• College Degree (4 Year) is preferred but not required

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