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Dental Receptionist/Front Desk

Louisville, KY

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Local Clinic in need of dental office specialist


  • Starting at $14 hourly depending on experience
  • 8am - 4:30pm Monday - Friday no weekends or holidays
  • Onsite

Duties include but not limited to:

  • Assists new and established patients in obtaining dental records from previous providers.
  • Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive services. Documents as appropriate on the dental record, forms, and/or computer the required documentation related to language services.
  • Inventories and orders dental office supplies.
  • Adheres to standard precautions.
  • Receives patients and directs them to the appropriate area.
  • Schedules patient appointments in the Practice Management System (PMS).
  • Answers telephone promptly and directs calls to the appropriate personnel.
  • Records patient cancellations and no-shows in the PMS.
  • Verifies and records patient demographics and medical history.
  • Initiates dental charts for new patients.
  • Identifies and copies patients’ dental insurance plans.
  • Maintains a daily log of patients.
  • Collects and processes cash, check, and credit cards payments.
  • Prepares daily cash report and balances cash drawer at the end of each shift.
  • Provides information on FHC patient programs, policies, and procedures.
  • Manages appointments for multiple providers and rooms.
  • Confers with on-site personnel to work same-day patients into daily schedule.
  • Collects patient intake information and enters it into the PMS.
  • Schedules patient appointments in the PMS.
  • Relays messages regarding provider visits and services to the appropriate personnel.
  • Processes requests for referrals.
  • Sends referrals to the appropriate providers.
  • Maintains referrals in the patient record.

Job Requirements

  • High school graduation or its equivalent.
  • Six months of clinical/clerical experience in a health care setting -OR- certification from a dental receptionist training program or Allied Health training program.
  • OR an equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.
  • Must be vaccinated
  • Bilingual in Spanish and English preferred

Apply today and send resume to and mention dental office

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