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Customer Accounts

Alpharetta, GA

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Description

In Office Customer Service

Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00-$18.50 depending on education

Job Duties

• High Volume inbound/outbound calls

• Process payments and payoffs

• Perform miscellaneous tasks as assigned

• Adheres to appropriate Compliance policies and procedures

• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)

• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

 

Job Requirements

Desired Skills Set

• Proficient in MS Office (Word, Excel, Teams)

• Excellent written and oral communication skills

• Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position

• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed

• Ability to multitask is essential

• Customer Service background is a plus

• College Degree (4 Year) is preferred but not required Work Schedule

• Dependent on Department (Open Availability required)

• Overtime offered as needed

• Must be flexible, schedule may change with business needs

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