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Online Order Processor

Alpharetta, GA

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Description

In Office Customer Service or Data Entry 

Worksite Address: Alpharetta, GA 

Wage: $16.00-$17.00 depending on experience

Hiring Process: Interview Onsite 

Purpose of Position

  • Process orders placed via online channels with close attention to detail to prevent fraud and any issues that may impact timely and accurate shipment. 
  • Build the foundation for lasting relationships with new customers and foster ongoing relationships with existing customers via a variety of communication channels.? 
  • Provide thorough assistance to all customers in a friendly, professional, helpful, and knowledgeable manner. 
  • Respond to customer inquiries via phone, email, and chat sessions. 

Job Requirements

Required Skills 

  • Communicate clearly and professionally when speaking and writing. 

  • Listen well to customers and serve them in a manner that is friendly, patient, and calm. 

  • Solve problems with creativity. 

  • Operate SalesMaker and other necessary software applications with consistent accuracy. 

  • Communicate effectively and behave professionally. 

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